Job Description
Join our award-winning customer service team and kickstart your career! We're seeking motivated individuals for entry-level call center positions with comprehensive paid training. No experience required – we'll teach you everything you need to succeed. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Positions available in Phoenix, AZ and across North Carolina. Apply today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, process transactions, and provide product information
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve customer experiences
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Basic computer proficiency and tech-savviness
- Positive attitude and willingness to learn
- Reliable internet connection for remote options
- Must pass background check and drug screen