Job Description
Join our award-winning customer service team in San Antonio! We're seeking motivated individuals with no prior experience to launch their careers in our state-of-the-art call center. Enjoy comprehensive paid training, career advancement opportunities, and a supportive team environment. Benefits include: health insurance, retirement plans, and performance bonuses. Start your journey with us today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Maintain detailed call logs and documentation
- Meet/exceed performance metrics (call volume, resolution rate)
- Participate in ongoing training and skill development
- Collaborate with team members to improve service quality
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- No experience required – paid training provided!
- Must pass background check and drug screening