Job Description
Launch your career in customer service with our comprehensive paid training program! Premier Solutions Group is seeking motivated individuals to join our Oklahoma City team as Entry-Level Customer Service Representatives. No experience required – we provide all the tools you need to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and problem-solving mindset
- Reliable transportation to Oklahoma City location
- Willingness to work flexible hours including evenings/weekends