Job Description
Join Florida Connect Solutions at our exclusive hiring event for motivated individuals seeking a rewarding career in customer service! We're seeking passionate Entry Level Customer Service Representatives to deliver exceptional experiences for our diverse clientele. No prior experience required – we provide comprehensive training to launch your professional journey. Enjoy a supportive team environment, competitive compensation, and growth opportunities within a dynamic Florida-based organization.
Why Join Us?
• Comprehensive paid training program
• Health benefits, retirement plans, and paid time off
• Career advancement pathways
• Modern, collaborative workspace in downtown Orlando
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and speed
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Strong communication skills in English (written/spoken)
- Basic computer proficiency and typing skills
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No experience necessary – training provided!