Job Description
Join our dynamic team at Louisville Customer Solutions Inc. and kickstart your career in customer service! We're seeking enthusiastic Entry Level Customer Service Representatives to deliver exceptional support to our valued clients. No prior experience required – comprehensive training provided to ensure your success. Enjoy a collaborative work environment with growth opportunities and competitive benefits. Apply today and begin your professional journey immediately!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
- Uphold company standards for professionalism and confidentiality
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Louisville office
- Availability for flexible shifts including weekends
- Passion for helping others