Job Description
Join our award-winning customer service team in Oklahoma City! We're seeking motivated individuals with a passion for helping others to launch their careers in customer support. This entry-level position offers comprehensive training, career growth opportunities, and a supportive team environment. Enjoy competitive compensation, flexible scheduling options, and immediate start for qualified candidates. Help us deliver exceptional service experiences while developing valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat channels
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex problems
- Meet performance metrics for response time and resolution rates
- Continuously improve product knowledge through training modules
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Proficient in Microsoft Office applications
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred but not required
- Must pass background check and drug screening
- Available for flexible scheduling including weekends