Job Description
Join our award-winning team as a Customer Service Representative and kickstart your career with comprehensive paid training! We're seeking motivated individuals with no prior experience to join our dynamic support center in Phoenix, Arizona. As a key member of our customer experience team, you'll resolve inquiries, build relationships, and grow professionally while earning competitive pay and benefits.
Why Choose Us?
- 4-week paid training program
- Clear career advancement path
- Comprehensive health benefits
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls and digital communications
- Resolve billing, technical, and account-related inquiries
- Document interactions accurately in CRM systems
- Collaborate with technical teams for complex issue resolution
- Meet/exceed performance metrics for quality and efficiency
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- 0-2 years customer service experience (welcoming all backgrounds)
- Strong verbal/written communication skills
- Basic computer proficiency (typing, email, browsers)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening