Job Description
Join our dynamic call center team in Jacksonville and kickstart your career in customer service! We're hosting an exclusive hiring event for motivated individuals seeking entry-level opportunities with growth potential. Enjoy competitive pay, comprehensive training, and a supportive work environment. Apply now to secure your spot!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members to enhance service delivery
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency with typing accuracy
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience required (training provided)