Job Description
Join Florida's leading customer service innovator at our exclusive hiring event! We're seeking passionate individuals to kickstart their careers in customer support. Enjoy comprehensive training, career advancement opportunities, and a supportive team environment. Perfect for recent graduates and career changers looking to make an impact in Florida's thriving service industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and speed
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency with MS Office
- Ability to work flexible shifts including weekends
- Customer service experience preferred but not required
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US