Job Description
Join our award-winning customer service team in Washington, NC! We're seeking enthusiastic entry-level candidates with a passion for helping others. No experience required – we provide comprehensive paid training to launch your career. Enjoy competitive pay, benefits, and a supportive team environment. Apply today and start making a difference!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for resolution time and customer satisfaction
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Exceptional communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening