Job Description
Join Tampa Connect Solutions as a Customer Service Representative and launch your career in customer support! We're seeking enthusiastic individuals with no prior experience to join our dynamic team in sunny Tampa, Florida. This immediate-start position offers comprehensive training and growth opportunities in a supportive environment. Help local businesses thrive by delivering exceptional service, resolving inquiries, and building lasting customer relationships.
Why Join Us?
- Free on-the-job training
- Flexible day/evening shifts
- Performance-based bonuses
- Health benefits after 90 days
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve billing, shipping, and product inquiries
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics (calls, resolution time)
- Participate in weekly training sessions
- Support local Tampa community initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to Tampa office