Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Chicago! We're seeking passionate individuals to deliver exceptional support to our local clients. No prior experience required – we provide comprehensive paid training to equip you with the skills needed for success. Enjoy a collaborative environment, competitive pay, and growth opportunities within our rapidly expanding company. Perfect for recent graduates or career changers looking to start in customer service.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies while maintaining high service standards
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and patience
- Basic computer proficiency and typing skills
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Must pass background check and drug screening