Job Description
Join our dynamic team at Premier Customer Solutions Inc. as an Entry-Level Customer Service Representative! We're hosting an exclusive hiring event in Wichita, KS to fill multiple full-time positions. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority.
Why Choose Us?
- Industry-leading starting salary of $15-$20/hour
- Comprehensive benefits package (health, dental, vision)
- 401(k) with company match
- Paid training and career advancement paths
- Positive, collaborative team culture
Hiring Event Details:
Date: October 28, 2023
Time: 9:00 AM - 5:00 PM
Location: 123 Main Street, Wichita, KS 67202
Bring your resume and enthusiasm! On-site interviews available – walk-ins welcome.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues efficiently using CRM systems and standard protocols
- Process orders, returns, and account updates with accuracy
- Collaborate with team members to ensure seamless service delivery
- Document all interactions and maintain detailed customer records
- Identify opportunities to improve customer experience and satisfaction
- Complete all required training modules and certification programs
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency (typing, email, MS Office)
- Ability to multitask in fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- No experience necessary – training provided
- Must pass background check and drug screening
- Flexible availability including evenings/weekends