Job Description
Join Texas Customer Solutions Inc. and launch your career in customer service with our comprehensive paid training program! We're seeking motivated Full-Time Call Center Agents to deliver exceptional support to our valued clients. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. No experience required – we provide all necessary training to help you succeed. Apply today and start your journey with a leader in Texas customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve service processes
- Participate in ongoing training sessions to enhance skills
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, CRM systems)
- Customer-focused mindset and problem-solving abilities
- Reliable attendance and punctuality
- Must pass background check and drug screen
- No prior experience necessary – training provided