Job Description
Launch your career with Elite Customer Solutions! We're seeking motivated individuals for our full-time call center positions in Oklahoma City. No experience required – we provide comprehensive paid training to equip you with the skills needed to excel. Join a dynamic team where your voice matters, and enjoy competitive pay, benefits, and clear growth opportunities. Perfect for career changers or recent graduates looking to enter the thriving customer service industry.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Meet performance metrics including call quality and resolution targets
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Adhere to compliance protocols and security standards
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills (30+ WPM)
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to our Oklahoma City facility