Job Description
Join our award-winning customer support team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals seeking full-time call center positions in sunny Tampa. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience required – we provide paid training!
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: 456 Bayshore Blvd, Tampa, FL 33701
💼 On-the-spot interviews available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Resilience in handling high-pressure situations
- Flexibility to work rotating weekends/holidays
- Positive attitude and customer-first mindset
- Reliable transportation to our downtown location