Job Description
Join our award-winning call center team in Orlando! We're seeking motivated individuals for full-time customer service roles with comprehensive paid training. Enjoy competitive pay, benefits, and career growth opportunities in a dynamic environment.
What We Offer:
- Full paid training program (2 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Performance-based bonuses
Perfect for career changers and recent graduates! No experience required – we provide all necessary training.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services
- Document interactions in CRM systems
- Meet performance metrics (call quality, resolution time)
- Collaborate with team members to improve processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced setting
- Positive attitude and customer focus
- No experience required (training provided)
- Flexible schedule availability