Job Description
Join our award-winning team as a Full-Time Customer Service Representative at CustomerConnect Solutions! We're hosting an exclusive hiring event in Portland, Oregon, for motivated individuals ready to deliver exceptional customer experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. Apply today and start your career growth journey with us!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call volume and resolution time
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience preferred
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and problem-solving mindset
- Reliable transportation for in-person hiring event