Job Description
Join our dynamic team at the Kansas City Call Center Hiring Event! We're seeking motivated individuals to join our award-winning customer service team – no experience necessary. Full training provided!
Why Join Us?
- Competitive hourly wages with weekly pay
- Comprehensive benefits package (health/dental/vision)
- Career advancement opportunities
- Fun, supportive work environment
- Free parking and transit incentives
Event Details:
Date: October 28, 2023
Time: 9:00 AM - 4:00 PM
Location: National Customer Solutions HQ, 1200 Main Street, Kansas City, MO 64105
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics (quality/speed)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills (written & verbal)
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown KC location
- Must pass background check and drug screen