Job Description
We are Hosting a Major Hiring Event in Oakland, CA!
Are you looking for a new career opportunity where your voice matters? We are actively recruiting enthusiastic individuals to join our growing team as Call Center Representatives. This is the perfect opportunity for those with no prior experience required—we provide comprehensive paid training!
Join us for a dynamic hiring event where we will be filling multiple positions immediately. Enjoy a modern work environment, competitive pay, and great benefits including health insurance and paid time off.
Why Join Us?
- Zero Experience Needed: We train you from day one.
- Competitive Pay: Earn $18 - $22/hr based on performance.
- Immediate Start: Onboarding happens the same week you apply.
- Modern Facility: State-of-the-art call center in downtown Oakland.
Responsibilities
- Manage incoming and outgoing customer calls with a professional and empathetic tone.
- Resolve customer inquiries, issues, and complaints efficiently and accurately.
- Assist customers in navigating products and services using our CRM systems.
- Document customer interactions and feedback accurately in the database.
- Collaborate with team leads to meet daily and weekly performance targets.
- Identify opportunities to upsell or cross-sell relevant products to customers.
- Provide feedback to management regarding common customer concerns and product issues.
Qualifications
- High School Diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal communication skills and active listening abilities.
- Basic computer proficiency and typing skills (40+ WPM).
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace if working remotely (hybrid option available).
- Must be available to work flexible shifts, including evenings and weekends.