Job Description
Join Our Immediate Hire Call Center Team in Jacksonville!
Are you ready to launch your career with a dynamic company offering competitive pay and rapid onboarding? CustomerConnect Solutions is hosting an exclusive hiring event for motivated individuals to fill multiple call center positions. No experience required – we provide comprehensive training!
What We Offer:
- Immediate start dates
- Comprehensive paid training
- Health benefits after 60 days
- Career advancement opportunities
- Modern, supportive work environment
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and technical issues
- Document interactions in CRM systems accurately
- Meet performance metrics (call volume, resolution time)
- Collaborate with team members for complex cases
- Adhere to compliance and quality standards
- Identify upsell opportunities during interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 30+ WPM
- Customer service mindset with empathy
- Reliable transportation to Jacksonville location
- Flexible availability (including weekends)
- Basic computer proficiency
- Passion for helping others