Job Description
Join our dynamic call center team in Omaha! We're hosting an exclusive hiring event for immediate full-time positions with competitive pay and comprehensive benefits.
At Omaha Connect Solutions, we value talent and offer rapid onboarding for motivated professionals. Enjoy flexible scheduling, performance bonuses, and career growth opportunities in a supportive environment.
Event Details: Oct 15-17 | 9AM-4PM | 123 Tech Park Drive. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound customer inquiries with exceptional professionalism
- Resolve technical issues and process orders using CRM systems
- Meet/exceed performance metrics (call quality, resolution rate)
- Document interactions accurately in customer databases
- Collaborate with team leads to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- 6+ months customer service or call center experience
- Strong typing skills (40+ WPM) and computer proficiency
- Excellent communication and conflict resolution abilities
- Ability to work flexible shifts including weekends
- High school diploma or equivalent required
- Must pass background check and drug screen