Job Description
Join Georgia's fastest-growing customer service team! We're hiring energetic Call Center Representatives in Atlanta for immediate start positions. No prior experience required – we provide comprehensive paid training in a supportive, modern environment. Enjoy competitive pay, flexible scheduling options, and rapid career advancement opportunities. Perfect for career changers, recent graduates, or anyone seeking immediate employment with growth potential.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries across multiple industries (tech, healthcare, retail)
- Maintain detailed call records in CRM systems
- Meet performance metrics including call quality and resolution rates
- Collaborate with team leads to improve service standards
- Adhere to compliance protocols and data security guidelines
- Participate in ongoing skills development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills in English
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Atlanta location
- Flexible availability including evening/weekend shifts
- Pass pre-employment background check