Job Description
Join our award-winning customer service team in Oklahoma City! We're urgently seeking passionate individuals to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and rapid advancement opportunities. No experience required – we provide paid training. Start your career today in our modern, supportive environment with flexible scheduling options.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders with accuracy
- Document interactions in CRM systems while maintaining confidentiality
- Meet/exceed performance metrics for quality and efficiency
- Collaborate with team members to improve service processes
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with basic computer proficiency
- Flexible availability including evenings and weekends
- Positive attitude and customer-first mindset
- Valid government-issued photo ID and work authorization