Job Description
Immediate Hire Opportunity! Join our dynamic team as a Customer Service Representative at our exclusive hiring event serving Atlanta, GA and Virginia locations. We're seeking passionate individuals to deliver exceptional customer experiences in a fast-paced environment. No experience necessary – full training provided! This is your chance to launch your career with a forward-thinking company offering competitive pay and rapid advancement.
Event Details:
- Atlanta: June 15, 2023 | 9:00 AM - 4:00 PM | 100 Peachtree Street
- Virginia: June 17, 2023 | 10:00 AM - 5:00 PM | 123 Commerce Street, Richmond
Walk-ins welcome! Bring your resume and enthusiasm. On-the-spot interviews and same-day offers available for qualified candidates.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and technical support concerns efficiently
- Document interactions accurately in CRM systems while maintaining confidentiality
- Collaborate with technical teams to escalate complex issues when needed
- Meet daily performance metrics for response time and customer satisfaction
- Identify opportunities to improve customer experience workflows
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 6 months customer service or call center experience
- Excellent verbal/written communication skills in English
- Proficient with Microsoft Office Suite and CRM platforms
- Type 40+ WPM with strong attention to detail
- Ability to work flexible schedules including evenings/weekends
- Positive attitude with problem-solving mindset