Job Description
Immediate Start Night Shift Call Center Positions Available in El Paso, TX!
Join our award-winning customer service team at CustomerConnect Solutions. We're seeking energetic professionals to handle inbound/outbound calls for Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience required – we provide paid training!
Why Work With Us?
• Paid training and career advancement opportunities
• Health insurance, 401K matching, and paid time off
• Modern facility with free parking
• Immediate start date – no waiting!
Responsibilities
- Handle high-volume inbound/outbound customer calls
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in Salesforce
- Collaborate with team leads on process improvements
- Adhere to strict compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Ability to type 30+ WPM
- Comfortable working night shifts (11 PM - 7 AM)
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Gateway West Blvd location
- Must pass background check/drug screening