Job Description
Join our award-winning call center team in Indianapolis! We're hosting a Hiring Event for motivated individuals seeking no-experience-required careers in customer service. Enjoy competitive pay, comprehensive paid training, and opportunities for advancement. No prior experience needed – we'll teach you everything! Bring your positive attitude and readiness to grow your career in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve customer issues using our proven systems and scripts
- Document interactions accurately in CRM software
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service efficiency
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 25+ words per minute
- Reliable internet connection for remote work options
- Flexible availability including evenings/weekends
- Positive attitude and customer-focused mindset
- Must attend our on-site hiring event on October 20th