Job Description
Join ConnectCare Staffing as a Local Customer Service Representative and experience the power of daily pay! We're seeking compassionate professionals to deliver exceptional support to Denver's vibrant community. Enjoy immediate start, competitive hourly rates, and a supportive team environment. Help local businesses thrive while advancing your career in customer service excellence.
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer concerns using CRM systems and problem-solving techniques
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to improve service quality
- Adhere to compliance standards and confidentiality protocols
- Contribute to team performance metrics and customer satisfaction goals
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to thrive in fast-paced, team-oriented settings
- Must pass background check and drug screening
- Reliable transportation to Denver office