Job Description
Join our award-winning customer service team in Milwaukee and experience the freedom of daily pay! We're seeking passionate Local Customer Service Representatives to deliver exceptional support to our community-based clients. Enjoy immediate start, flexible scheduling, and competitive compensation paid daily through our secure payroll system. This is your chance to build a rewarding career while making a real impact in Milwaukee's vibrant business landscape.
Why Choose Us?
• Daily pay option available
• Comprehensive training provided
• Career advancement opportunities
• Supportive team environment
• Paid time off after 90 days
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for call resolution and satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Strong problem-solving and multitasking abilities
- Positive attitude and resilience in fast-paced environments