Job Description
Join our dynamic team as a Local Customer Service Representative and enjoy the stability of weekly pay! We're hosting an exclusive hiring event for motivated individuals in Atlanta, GA who excel in delivering exceptional customer experiences. This role offers direct community impact with competitive benefits and growth opportunities. No weekends required!
As a trusted partner in local commerce, we pride ourselves on fostering a supportive work environment where your contributions are recognized weekly. Bring your passion for problem-solving and join us in shaping positive customer interactions.
Responsibilities
- Handle inbound/outbound calls and digital communications with local customers
- Resolve inquiries regarding products/services using CRM systems
- Process orders, returns, and account modifications efficiently
- Document interactions in real-time for quality assurance
- Collaborate with support teams to escalate complex issues
- Meet/exceed performance metrics (CSAT, resolution time)
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience (local business focus a plus)
- Proficiency with Microsoft Office and CRM platforms
- Strong communication skills with clear articulation
- Ability to multitask in fast-paced environments
- Reliable transportation to our Atlanta facility
- Positive attitude and conflict resolution aptitude