Job Description
Join MetroConnect Solutions as a Local Customer Service Representative in Detroit and launch your career with comprehensive paid training! We're seeking passionate individuals to provide exceptional in-person support to our diverse community. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment. No prior experience required – we invest in your success through industry-leading training programs. Apply today to become an integral part of Detroit's thriving service industry!
Responsibilities
- Deliver face-to-face customer support at our Detroit service center
- Resolve inquiries regarding products, services, and account information
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to enhance service quality
- Participate in ongoing training programs to develop technical expertise
- Identify opportunities for process improvements and customer experience enhancements
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Reliable transportation to Detroit service center
- Ability to work flexible shifts including weekends