Job Description
Join ConnectCare Solutions as a Local Customer Service Representative and enjoy weekly pay, comprehensive paid training, and a rewarding career in New York! We're seeking passionate individuals to deliver exceptional support to our community-based clients. This role offers stability, growth opportunities, and the satisfaction of making a direct impact. No experience necessary – we provide all the training you need to succeed. Apply today and start earning weekly while building your career!
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer issues using company systems and protocols
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with willingness to learn new systems
- Customer-focused mindset and problem-solving abilities
- Reliable transportation to our New York office
- Must pass background check and drug screening