Job Description
Launch your career in customer service with ConnectCare Solutions! We're seeking passionate entry-level Customer Service Representatives in Oklahoma City to join our dynamic team. Enjoy comprehensive paid training, competitive benefits, and a supportive work environment where your growth matters. Help us deliver exceptional experiences to local communities while building valuable skills for your future. No experience required – just a positive attitude and eagerness to learn!
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions, updates, and account modifications accurately
- Document interactions in CRM systems with meticulous attention to detail
- Collaborate with team members to resolve complex customer issues
- Maintain knowledge of company products and services through continuous learning
- Identify opportunities to improve customer experience workflows
- Uphold company standards for professionalism and data security
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience (entry-level welcome!)
- Exceptional verbal communication and active listening skills
- Basic computer proficiency with ability to learn new software quickly
- Strong problem-solving abilities and patience under pressure
- Reliable transportation to Oklahoma City location
- Positive attitude with commitment to teamwork
- Ability to pass background check and drug screening