Job Description
Join our award-winning team as a Local Customer Service Representative in Oklahoma City! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our community. Enjoy comprehensive paid training, flexible scheduling, and immediate career advancement opportunities. Work in a vibrant, supportive environment where your growth is our priority. No experience required – just your positive attitude and eagerness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve billing issues, product questions, and service concerns efficiently
- Document interactions accurately in our CRM system while maintaining confidentiality
- Collaborate with team members to ensure seamless customer experiences
- Participate in ongoing training to master product knowledge and service protocols
- Identify opportunities for process improvements and customer satisfaction enhancements
Qualifications
- High school diploma or equivalent (no college experience needed)
- Strong communication skills and ability to multitask in fast-paced settings
- Basic computer proficiency (typing, email, internet navigation)
- Positive attitude with exceptional patience and problem-solving abilities
- Ability to pass background check and drug screening
- Willingness to work rotating weekends and holidays
- Valid Oklahoma driver's license (if applicable to role requirements)