Job Description
Join our award-winning customer service team in Atlanta! We're seeking passionate Local Customer Service Representatives to deliver exceptional support to our community. Enjoy weekly pay, comprehensive benefits, and a vibrant work culture. As a key member of our Georgia-based team, you'll be the voice of our brand—making real connections while building your career. No nights or weekends required! Apply today and start earning every Friday.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with 95% accuracy
- Resolve billing, technical, and service issues using our proprietary CRM system
- Document interactions and update customer profiles in real-time
- Collaborate with cross-functional teams to escalate complex issues
- Maintain 90+% customer satisfaction score through personalized solutions
- Participate in quarterly training on product updates and soft skills
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in local market
- Proficient in Microsoft Office and CRM platforms (Salesforce a plus)
- Exceptional verbal/written communication skills
- Ability to type 40+ WPM with 98% accuracy
- Valid Georgia driver's license for occasional off-site events
- Availability for on-site hiring event on October 28th