Job Description
Join Apex Customer Solutions as a Local Customer Service Representative and experience the freedom of daily pay! We're hiring motivated professionals in Denver to deliver exceptional customer experiences with immediate start opportunities. Enjoy competitive hourly wages, comprehensive benefits, and a supportive team environment where your contributions are recognized daily.
Why You'll Love Working Here:
- Daily pay option available - no more waiting for paychecks!
- Full-time position with flexible scheduling
- Comprehensive training and career advancement paths
- Health, dental, and vision benefits
- Modern downtown Denver office with free parking
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Update customer records and maintain accurate documentation
- Collaborate with team to improve service processes
- Meet/exceed performance metrics (CSAT, resolution time)
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Proficient in CRM software (Salesforce/Zendesk)
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environments
- Strong problem-solving abilities
- Positive attitude and resilience under pressure
- Must pass background check