Job Description
Join ConnectCare Solutions as a Local Customer Service Representative and enjoy the flexibility of daily pay! We're hosting an exclusive hiring event for motivated individuals in Portland, OR, seeking immediate opportunities. As a vital member of our community-focused team, you'll deliver exceptional support to local clients while earning your pay daily. No more waiting for bi-weekly checks—get compensated for your hard work every single day!
Our Portland office is centrally located with free parking and modern amenities. This contract role offers full-time hours with the possibility of conversion to permanent. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls and customer inquiries with empathy and professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions in CRM systems while maintaining data accuracy
- Collaborate with local teams to ensure seamless service delivery
- Meet daily performance metrics for call quality and resolution times
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for customer satisfaction and compliance
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service experience in local market
- Strong typing skills (40+ WPM) and proficiency with CRM software
- Excellent communication abilities and active listening skills
- Ability to work flexible shifts including weekends
- Valid government-issued ID and reliable transportation
- Pass background check and drug screening