Job Description
Join our dynamic team as a Local Customer Service Representative in Louisville, KY! Enjoy the flexibility of daily pay while providing exceptional support to our community. This is your opportunity to make an immediate impact with same-day compensation for your hard work. We're hosting a dedicated hiring event for motivated individuals seeking stable, rewarding customer service roles. No experience necessary – full training provided!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders, returns, and account updates accurately
- Document interactions in CRM systems with precision
- Collaborate with team to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable internet access for remote/hybrid work
- Flexibility to work rotating weekends/holidays
- Basic typing proficiency (30+ WPM)
- Positive attitude under pressure
- Must be available for on-site hiring event in Louisville