Job Description
Join our award-winning team as a Local Customer Service Representative in Kansas City, MO! No experience is required – we provide comprehensive paid training to launch your career. Enjoy competitive pay, benefits, and growth opportunities while supporting your community. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests accurately
- Update customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Reliable internet connection for remote training
- Passion for helping others
- Must pass background check