Job Description
Join Louisville Community Services as a Local Customer Service Representative and kickstart your career in customer service! We're seeking motivated individuals for part-time roles with comprehensive paid training. No prior experience required—just a passion for helping others and a commitment to excellence. Enjoy flexible schedules while serving our vibrant Louisville community and expanding opportunities across Ohio.
As a valued team member, you'll gain hands-on experience in resolving inquiries, managing accounts, and delivering exceptional service—all while developing transferable skills for long-term growth. We invest in our people through industry-leading training programs designed to set you up for success.
Why join us?
- Comprehensive paid training program
- Flexible part-time hours (20-30 hours/week)
- Career advancement pathways to Ohio operations
- Competitive hourly wages with performance bonuses
- Supportive team environment
Responsibilities
- Handle customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve billing, account, and service-related issues efficiently
- Document interactions accurately in customer relationship management systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
- Identify opportunities to improve customer experience and processes
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Customer-focused mindset with problem-solving abilities
- Reliable transportation and consistent availability
- Positive attitude and team-oriented approach
- No prior experience required—training provided