Job Description
Join our award-winning customer service team in Louisville! We're seeking passionate individuals to deliver exceptional local support while building rewarding careers across Ohio and Kentucky. No prior experience needed—comprehensive paid training ensures you're set up for success from day one. Enjoy flexible scheduling, competitive pay, and a supportive team environment where your growth is prioritized. Help us transform customer interactions into memorable experiences while advancing your professional journey.
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve issues efficiently using our proprietary CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to deliver seamless service experiences
- Participate in continuous training to enhance product knowledge
- Meet performance metrics for quality and efficiency
- Support cross-functional initiatives in Ohio and Kentucky markets
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to navigate multiple computer systems simultaneously
- Reliable transportation for in-office training sessions
- Flexible availability including evenings and weekends
- Customer service experience preferred but not required
- Proficiency in Microsoft Office applications
- Positive attitude and problem-solving mindset