Job Description
Join CityConnect Solutions at our exclusive Philadelphia Hiring Event and launch your career in customer service excellence! We're seeking passionate local talent to represent Philadelphia's vibrant communities. Enjoy competitive pay, comprehensive benefits, and a supportive team environment dedicated to your growth. Event Details: October 15, 2023 | 10 AM - 4 PM | 1500 Arch Street. Bring your resume and enthusiasm!
Responsibilities
- Delocate exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining positive brand representation
- Document cases accurately in CRM systems with precision
- Collaborate with cross-functional teams to optimize service delivery
- Identify process improvement opportunities for local community needs
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience in local/regional context
- Exceptional communication and active listening abilities
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends
- Philadelphia residency strongly preferred
- Valid government-issued photo ID for hiring verification