Job Description
Join Nevada Solutions Group as a Local Customer Service Representative and become the heart of our community! We're seeking passionate individuals to deliver exceptional support during weekend shifts. Enjoy competitive pay, comprehensive training, and a dynamic team environment. Perfect for students, parents, or anyone seeking weekend flexibility. Apply today to start your rewarding customer service career in Las Vegas!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with internal teams to ensure seamless customer experiences
- Meet/exceed quality and productivity metrics
- Participate in weekend hiring events as a brand ambassador
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team settings
- Flexibility to work weekends (Sat/Sun) and holidays
- Proficient with Microsoft Office and CRM software
- Positive attitude and customer-first mindset