Job Description
Join Austin Community Services as a Local Customer Service Representative and enjoy weekly pay with comprehensive paid training! We're seeking passionate individuals to support our growing Austin community through exceptional service. No prior experience required—we provide all training needed to succeed in this rewarding role. Enjoy competitive pay, flexible schedules, and a supportive team environment while building your career in Texas's vibrant capital city.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet performance metrics for quality and response time
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, email, browsers)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Austin location
- Commitment to weekly pay schedule