Job Description
Are you a night owl who thrives in a high-energy, autonomous environment? Apex Digital Systems is seeking a highly skilled Night Shift IT Support Specialist to join our elite technical team in Atlanta. We offer competitive pay, comprehensive benefits, and a flexible schedule that prioritizes work-life balance.
As part of our 24/7 operations, you will ensure business continuity and system stability during off-hours. We value technical excellence and provide top-tier training on the latest infrastructure tools. If you are looking for a role that offers depth of responsibility without the typical office politics, this is your opportunity.
Why You’ll Love Working With Us:
- Night Owl Perks: Enjoy a quieter work environment with fewer distractions and a dedicated team culture.
- Flexible Schedule: We offer hybrid weekend shifts and night shift rotations to fit your lifestyle.
- Modern Tech Stack: Work with cutting-edge cloud infrastructure and security tools.
Responsibilities
- Provide tier-2 technical support for hardware and software issues during night hours.
- Monitor server health, performance, and security alerts in real-time.
- Perform routine maintenance checks and apply critical patches to ensure system stability.
- Resolve escalated tickets from day-shift teams with speed and accuracy.
- Ensure 100% uptime for critical client systems during your shift.
- Document technical solutions and create runbooks for future reference.
Qualifications
- Associate degree in Computer Science, IT, or equivalent experience (1-3 years preferred).
- Valid CompTIA A+ or Network+ certification preferred.
- Proven experience in night shift or weekend support roles is a plus.
- Strong knowledge of Windows 10/11, Linux, and Active Directory administration.
- Excellent communication skills for remote troubleshooting and ticketing.