Job Description
Launch your career in customer service with our paid training program! ConnectSolutions Inc. is hiring motivated individuals for immediate full-time call center positions in New York. No experience required – we provide comprehensive paid training to ensure your success. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Join our award-winning team and grow your career while making a difference!
Benefits Include: Health insurance, 401(k) matching, paid time off, and career advancement opportunities.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions and maintain accurate records
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Ability to multitask in a fast-paced environment
- Reliable internet connection for remote work options
- Positive attitude and customer-focused mindset
- Willingness to complete paid training program
- No prior experience required – training provided