Job Description
Join our award-winning call center team in Jacksonville, FL with PAID TRAINING and launch your customer service career! We're urgently hiring motivated individuals who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and advancement opportunities within our growing organization. No experience required – we provide all necessary training to succeed!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet and exceed performance metrics (call time, quality)
- Collaborate with team members to improve processes
- Adhere to company policies and regulatory standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in a dynamic environment
- Basic computer proficiency with typing skills
- Positive attitude and problem-solving mindset
- Reliable transportation to our Jacksonville location
- Flexibility to work rotating schedules
- No prior experience required – training provided!