Job Description
Launch your career in customer service with our comprehensive paid training program! No experience required – we provide all the tools and coaching you need to succeed. Join our dynamic team in Louisville and become a trusted voice for our clients while enjoying competitive pay and growth opportunities.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet daily performance metrics for quality and efficiency
- Document interactions accurately in client databases
- Collaborate with team members to improve service standards
- Adhere to compliance protocols and security guidelines
Qualifications
- No prior experience necessary – open to all backgrounds
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Must pass background check and drug screen