Job Description
Launch your career in tech with our fully paid training program! ConnectCare Solutions is seeking motivated individuals for entry-level Chat Support positions in Houston and New York. No experience required – we provide comprehensive paid training to equip you with essential customer service and technical skills. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a dynamic remote-friendly environment.
Why Join Us?
- Complete paid training program (4 weeks)
- Health benefits after 90 days
- Performance-based bonuses
- 401(k) matching program
Responsibilities
- Provide real-time chat support to resolve customer inquiries
- Document interactions using CRM systems
- Collaborate with technical teams to resolve complex issues
- Maintain customer satisfaction metrics
- Adhere to security protocols for sensitive data
- Participate in ongoing training sessions
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent
- Excellent written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing 35+ WPM)
- Strong problem-solving abilities
- Reliable internet connection for remote work
- Available for night shifts (10 PM - 6 AM CT)
- No prior tech experience required