Job Description
Join our award-winning team as a Customer Service Representative with paid training and immediate hire opportunities in Detroit! No experience required – we invest in your growth. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. Transform your career with industry-leading support and advancement pathways.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Document interactions accurately in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics and quality standards
- Continuously develop product knowledge through training
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude with customer-first mindset
- Reliable transportation to downtown Detroit location
- Must pass background check and drug screening